Terms & Conditions:

 

HeavyArm Digital Gift Card/ Coupon

 

  • The Gift Card/ Coupon is non-refundable, non-transferable, and not exchangeable.
  • The Gift Card/ Coupon has a set Ringgit Malaysia (MYR) value that is printed on the front of the Card and cannot be used to purchase other Gift Card/ Coupon.
  • During the redemption of goods, if the value of the goods exceeds the amount stated in the Gift Card, the balance should be settled by available payment methods.
  • However, if the value of the goods is less than the amount stated in the Gift Card/ Coupon, then the difference thereof shall be converted to Store Credits.
  • HeavyArm/ HeavyArm Digital shall not be held responsible for the loss or damage of the Gift Card/ Coupon and any losses or damages suffered by the holder of the Gift Card/ Coupon that arise from or are in connection with the loss or damage of the Gift Card/ Coupon.
  • HeavyArm Digital reserves the right to deactivate/disable the Gift Card/ Coupon if it’s fraudulently obtained or in any means of payment for unsanctioned services unauthorized by HeavyArm/ HeavyArm Digital.
  • HeavyArm/ HeavyArm Digital reserves the right to amend any of the terms and conditions  above without prior notice.

 

Softpin/ Code

 

  • Does not include manuals, installation CDs, box, physical card or other physical elements.
  • You will be able to view your code(s) in your order history page after the completion of your order.
  • No refund on pre-order item even CD Game Key.
  • Once you have completed the purchase for any Pre-Order, CD Key, Time Card Code, Game Expansion, Game Point, Prepaid Card Code, Trial/Beta/Item Code, Game Key from digital.heavyarm-asia.com, this would mean you agree that all information you have entered are accurate and correct.
  • Any purchase of Preorder, CD Key, Time Card Code, Expansion, Game Point, Prepaid Card Code, Trial/Beta/Item Code, Game Key from digital.heavyarm-asia.com are non-refundable, non-transferable, and not exchangeable once sold.
  • HeavyArm/ HeavyArm Digital reserves the right to amend any of the terms and conditions above without prior notice.

 

Direct Top Up/ Mobile Top Up

 

  • Please read the product description thoroughly and confirm that the game name, server, account name and the amount purchased are correct.
  • digital.heavyarm-asia.com assumes no liability for wrong purchases made by the customer due to negligence and/or false/wrong information provided, which may result in damages/ losses. By purchasing any products from digital.heavyarm-asia.com, the customer understands, acknowledges and accepts this release of liability.
  • If you encounter any difficulties, please do not hesitate to contact our Live Support for further assistance.